With just a week and a half to go before Christmas, shoppers are in full-on spending mode, but those looking to score the new Surface 2 or Surface Pro 2 may be disappointed. As of this writing, Microsoft’s online store shows both models and all configurations of the new tablet as “sold out.”
A check for either version of the device on Walmart’s online store also showed the device as “out of stock.” A number of customers are also reporting that the device is sold out at Best Buy. However, a quick check of the Best Buy website shows the device as available.
In order to untangle the conflicting stories between online commenters and Best Buy’s website, I conducted my own unscientific test to see what would happen if I called local stores looking for either the Surface Pro 2 or Surface 2 in any configuration. In a random sampling covering three Best Buy stores in New York City, Portland, Oregon and Austin, Texas each local salesperson told me that neither device, in any configuration, was in stock.
And, for the conspiracy theorists out there thinking that this might be some clever retail stunt to make the new Surface seem more popular than it really is, these didn’t appear to be prepared answers that I received as soon as I asked. Each Best Buy salesperson put me on hold (in one case, for 20 minutes) while they conducted a local fact finding mission, ultimately coming up with nothing available.
When I questioned the salesperson in New York City about the shortage, asking if the device was really that popular, she didn’t hesitate when she said the device is “extremely popular.”
Consumers around the country have begun to post their frustrations on Twitter, in some cases directly asking Microsoft when the tablets will be available again.
Source : Mashable